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Shipping & Returns

Shipping & Returns

Expedited Shipping

Please note that we test each and every kit in full before it leaves here. If your order is placed after 11:00 am EST, it will ship the next day.

Worldwide Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button or give us a call. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you are returning product under warranty, we will give you an RMA number. Then, you can return the product along with proof of purchase. All we ask is that should something happen to your lights, you pay the shipping costs for the replacements. That's it. It's that simple.

 

 

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